Please contact us using email at [email protected] about issues relating to domain names between 9am and 5pm Monday to Friday excluding bank holidays. We aim to respond to your contact within 5 business days and aim to resolve any issues you have within 5 business days.
Please send an email to a [email protected] with details of the domain name you wish to register and full contact details. A member of our team will aim to make contact with you within 24 hours with further instructions and with details of how to pay.
Please refer to our Abuse page
When registering a domain name with us you agree also to Nominet’s domain name registration Terms and Conditions: https://www.nominet.uk/domain-registration-tandc
Domain names registered with Nominet (the .UK registry) are 15.99 euros per year.
Registrations are made initially for a minimum of a 1 year term.
You will need to make payment in advance by paypal (details provided when you submit a domain).
If a domain name cannot be registered you will be fully refunded within 5 days.
We imposes no termination charges.
All domains are renewed on an annual basis, we will send out reminder emails 60 days before expiry. We will send the emails to the email address on the account, it is the registrant’s responsibility to make sure their contact details are up to date. Cranberry Consulting takes no responsibility if your domain renewal fails due to your contact details being incorrect.
If you do not wish to renew a domain please make sure you contact us a minimum of 60 days before your domain expires by emailing us at [email protected]
If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee.
After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of 100 euros. After the Redemption Grace Period has passed, the domain will enter the Pending Delete Grace Period for 5 days, during which it can no longer be renewed. After the Pending Delete Grace Period has passed, the domain will become available again for all interested parties to register.
In renewing this domain(s) you are agreeing to the registrars and the registries terms and conditions.